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Store Policies

Returns, Refunds and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase. 

1. Please email customerservice@legengarybooks.com to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
     LegenGary Books
     Returns Department Tracking # 
     1104 W Partridge Dr.
     Palatine, IL 60067 
3. Include in your package a signed letter stating the reason for your return and the original packing slip. 

Return Exceptions

Items exhibiting greater wear or deterioration than when they were shipped will not be accepted for return/refund.  Some store credit may be issued for these items dependent upon condition.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order. 

Exchanges

We do not currently offer exchanges.


Payment Policy

Accepted Methods of Payment

Credit Card (Visa, Master Card, American Express, Discover)
Check/Money Order
Cash On Delivery 

Credit Card Charges

Your credit card will be charged when your order is shipped. If we are not able to fulfill your order for any reason your credit card will not be charged. 

Mailing Address For Check/Money Order
     LegenGary Books
     Order Processing Department 
     1104 W Partridge Dr.
     Palatine, IL 60067 

Shipping Policy

Order Processing Time

All orders are shipped within 48 hours Monday - Friday 8am - 5pm.

Carriers

We use the following carriers to deliver our orders:

USPS
UPS
FedEx
DHL

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers. 

Where Do We Ship?

Everywhere!  Just take a look for yourself!




Questions, comments, or suggestions
Please write to orders@lgbooks.com
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